OVO Energisers

Campaign Overview (Branded Venue Sponsorship)

We have worked with The OVO Arena since 2013 providing Energisers to be the face of the brand at the the OVO Hydro, Glasgow and the OVO Arena, Wembley.

Energisers are tasked with increasing brand visibility and driving registration to the OVO Rewards programme, and are highly trained in delivering the OVO Customer Service experience.

Through a process of bespoke recruitment, face-to-face interviews, in-depth training and a staff incentive scheme to ensure staff retention, we created the ultimate team of brand ambassadors with the perfect mix of energy and impeccable customer service.

For all major events our team of OVO Energisers are called upon to assist with various aspects of public interactions. The Energisers are brilliant in their knowledge, credible and friendly, they are the first smiling face that a customer sees and represent the heart and soul of OVO. They energise the brand and the venue, giving people that extra special treatment that they would not expect to find anywhere else.

Brand: OVO

Client: ovo.com

Activity: Branded venue sponsorship and customer reward scheme

Provision: Event Staff, recruitment, training, reporting and operations

The Results:

  • Ongoing programme of activity since 2013

  • 1k+staffing days per year

  • 90+ live days per year

  • Excellent rating on post event independent surveys

  • High staff retention amongst team

HA OVOArena 528
HA OVOArena 492 2
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